International shipments may be subject to import taxes, duties and/or customs fees. These fees are the sole responsibility of the Recipient. If a shipment is refused and returned, Recipient will be responsible for any import taxes and return shipping costs incurred, including duties and taxes and any ancillary fees. These fees are specific to the destination country. Therefore, it is unknown what the amount will be and there may be instances when Recipient needs to pay these fees when the package is delivered. If the package is refused or returned to Provider, all customs charges or fees will be charged to Recipient, unless Provider is at fault in any way.
Sometimes the Recipient country’s Customs office will require additional information in order to clear the shipment for delivery and may ask for an invoice or commercial invoice. It will be the responsibility of the Recipient to ensure that Provider is provided with all the necessary documentation needed for shipment purposes.
Duties and Taxes: These are applied by your country’s customs department based on the value and characteristics of whatever is being imported. Every country has their own unique regulations and procedures.